Terms of service

Last Updated: May 2026

By accessing or purchasing from Moisify, you agree to the following terms and conditions.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or website for any unlawful or unauthorized purpose.

Product Information

We strive to display product images and descriptions as accurately as possible. However:
- Colors may vary depending on screen settings
- Product appearance may slightly differ due to lighting or manufacturing variations
- Product specifications may change without notice

Moissanite & Jewelry Information

Products may include:
- Moissanite
- Cubic zirconia (CZ)
- Zircon
- Stainless steel
- Sterling silver
- Gold plating

Not all products are made from moissanite.

Statements regarding diamond testers apply only to applicable moissanite products.

Pricing & Availability

Prices are subject to change without notice.

We reserve the right to:
- Modify or discontinue products
- Cancel orders suspected of fraud or abuse
- Limit quantities purchased

Shipping & Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

Shipping times may vary depending on carrier conditions, customs processing, weather, or other factors outside of our control.

Tracking updates may take several business days to appear after shipment confirmation depending on the carrier network.

Chargebacks & Fraud

Fraudulent chargebacks, abuse of refund systems, or false claims may result in:
- Order cancellation
- Account restrictions
- Submission of evidence to payment processors

We reserve the right to provide tracking information, delivery confirmation, IP address data, customer communications, and fraud-prevention records to financial institutions and payment providers during disputes.

Limitation of Liability

Moisify shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the purchased product.

Intellectual Property

All website content, branding, logos, images, and designs are property of Moisify unless otherwise stated.

Unauthorized reproduction or use is prohibited.