Shipping policy

Last Updated: May 2026

Orders are typically processed within 1–5 business days.

Estimated shipping times vary depending on destination, carrier conditions, and product availability.

Tracking information is provided once available and may take several business days to update after fulfillment.

Moisify is not responsible for delays caused by:
- Carriers
- Customs
- Weather
- Incorrect customer information
- Delivery service interruptions

Customers are responsible for ensuring shipping information is accurate before placing an order.

If a package is marked as delivered by the carrier but cannot be located, customers should contact the carrier directly before submitting a claim.